Informations de contact

231 rue Saint Honoré
75001 Paris

T +33 1 81 70 52 26
info@meetandmatch.fr

Notre équipe est disponible sur RDV

DIRECTION DES TALENTS
talents@meetandmatchhr.fr

DIRECTION FINANCIÈRE
finance@meetandmatchhr.fr

DIRECTION LÉGALE/JURIDIQUE
legal@meetandmatchhr.fr

CONTACT PRESSE
presse@meetandmatchhr.fr

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Flagship Store Director M/X/F

London — Permanent Position | Total Compensation: £90–130K | Expected Start: Q1 2026

Postuler

Context

We are a team committed to shaping the future of the luxury industry by placing exceptional talent at the centre of our partner Maisons.
Our mission is to forge lasting partnerships and enable luxury houses to grow and thrive by attracting the finest leaders and professionals.

Environment

You will evolve in:

a high-density, high-expectation flagship

an international and multicultural client base

a matrix organisation with strong proximity to central functions

a culture of precision, discipline and creative excellence

This is a highly exposed environment, where the flagship serves as a benchmark for the wider network.

Bonus

Exposure to senior leadership at Group and Maison level

Influence on category strategy and client dynamics

Privileged access to training, leadership development and mobility

A role recognised internally as a key talent pipeline position

Langues Maitrisées

Languages Required

Fluent English — mandatory

Additional languages are an advantage (French, Arabic, Mandarin, Italian, Spanish, etc.)

Shared Values

We believe that diversity in all its forms — gender, age, disability, background, culture, beliefs or sexual orientation — is a vital source of richness for organisations.
It enables everyone to fully express their potential and to contribute — individually and collectively — to long-term performance.

This plurality of experiences and perspectives strengthens our ability to adapt in a constantly evolving environment.

Meet & Match champions an inclusive and equitable approach to recruitment.
We review all qualified applications and encourage every individual, without distinction, to join us in building the professional world of tomorrow.

Daily Responsibilities

Lead, inspire and structure a team of circa 25 team members

Ensure operational discipline and retail excellence

Pilot commercial performance and category dynamics

Strengthen VIP and clienteling strategy with CRM

Build strong rituals of coaching, feedback and performance review

Partner closely with HQ stakeholders (Retail, Merch, VM, Training, Finance)

Safeguard the Maison’s image and experience standards

Organigram

Reports to:
Retail Director / Country Director (depending on organisation)

Manages:
Store Management team + Sales Associates + Support functions

Works closely with:
CRM — Merchandising — Visual Merchandising — Training — Finance — HR — Retail Excellence — Security

This function is considered a critical leadership role within the retail organisation.

Contribution & Impact

Your leadership will directly shape:

Commercial performance & profitability

Client experience & loyalty (including High-Value Clients)

Employee engagement, capability and succession planning

Brand perception within a flagship market

Strategic retail insight for the Maison globally

This is a role with both operational and strategic resonance.

Miroir

ou are likely to thrive in this role if you recognise yourself in the following:

You lead with calm authority and clarity

You enjoy structuring teams and growing people

You are driven by excellence rather than noise

You navigate confidently in exposed environments

You balance empathy with high expectations

You are at ease with data, KPIs and strategy conversations

Career Projection

This position offers real career-building potential, including:

Multi-store or Market Director responsibilities

HQ progression in Retail Excellence, Merchandising, Training or CRM

International mobility opportunities across regions

The flagship is recognised as a proven platform for executive-track development.

@meetandmatch

Parcours talents

Stage 1 — HR Interview
Purpose: Career narrative & cultural alignment

Stage 2 — Interview with the Retail Director
Purpose: Operational depth & business vision

Stage 3 — Interview with the CIO / Senior Executive
Purpose: Long-term vision & contribution at Group level

OUR TALENT EXPERIENCE — THE M&M SIGNATURE APPROACH

At Meet & Match, we see the talent experience as a strategic pillar. Every application deserves rigorous attention, structured follow-up and a relationship built on trust. This is why we have designed an exclusive support framework — dedicated to guiding you at every stage of your journey.

A Dedicated Consultant

From the very first interaction, you are supported by a dedicated consultant who accompanies you throughout the entire process: understanding your career path, assessing your potential and advising you on key professional decisions.

In-Depth Exchange & Personalised Assessment

A structured conversation allows us to understand your aspirations, areas of expertise and levers for growth.
You will also be invited to complete a personality assessment to highlight your soft skills and provide insights into your working style.
The results belong fully to you and are reviewed in detail together with your consultant.

Professional Background Verification

With your consent, we carry out the necessary checks: managerial references, validation of your experience and verification of academic credentials. This approach is rooted in transparency and high standards — serving both the talent and the partner Maison.

Support Through Onboarding — and Beyond

We support you throughout every key step: interviews, positioning, negotiation and onboarding.
Our commitment continues throughout the probation period, right up to your full integration.
An annual follow-up with your Meet & Match consultant further strengthens this long-term relationship, helping you navigate your development and future ambitions.

Fondé en 2010

231 rue Saint Honoré 75001 Paris